Payment Policy (California)

Accepted Payment Methods

We accept the following major credit cards issued by U.S. financial institutions:

  • Visa
  • Mastercard
  • American Express
  • Discover

Credit Cards (Preferred)

A valid major credit card is required at the time of booking and/or vehicle pickup.

We do not accept:

  • Prepaid cards
  • Secured credit cards
  • Reloadable cards
  • Cash App / Venmo / PayPal cards (or similar non-traditional cards)

All credit cards must be in the renter’s name and match a valid government-issued photo ID.

Debit Card Policy (Major Bank Debit Cards Only)

Debit cards are accepted only if they are issued by a major U.S. bank and display a Visa or Mastercard logo.

If paying with a debit card, the renter must provide:

  • A valid government-issued photo ID
  • Proof of return travel (if applicable)
  • Any additional verification requested for fraud prevention

Debit Card Security Deposit Requirement

Debit card rentals require an additional security deposit due to increased risk and processing timelines.

  • Minimum deposit: $500
  • Deposit amount may increase based on:
    • Rental length
    • Vehicle class
    • Driver history verification results
    • Location / seasonal demand

Security deposits are authorized at the time of pickup and released after the vehicle is returned, inspected, and all charges are finalized.

Authorization Holds & Final Charges

All rentals require an authorization hold for:

  • Estimated rental charges
  • Security deposit
  • Possible incidentals (fuel, tolls, cleaning, late returns, damage, etc.)

Authorization holds may take 5–14 business days to release depending on your bank.

Identity & Fraud Prevention

For the protection of our customers and our business, we reserve the right to:

  • Decline any payment method that cannot be verified
  • Request additional documentation
  • Refuse rentals where identity, payment, or eligibility cannot be confirmed

Important Notes

  • The cardholder must be present at pickup.
  • We do not accept third-party payments unless pre-approved in writing.
  • All payments must be verifiable and processed through approved payment channels.